“SOPs also provide a certain kind of insurance. With systematized operations in place, a company won’t unduly rely on any single person for institutional knowledge or company advancement; it’ll all be codified within the SOP” Dean Scaduto, The Lowdown on Standard Operating Procedures Standard operating procedures (SOPs) in business create consistency, guarantee quality, remove ambiguity […]
Tag: business process documentation
Poorly managed processes have caused disastrous and costly errors. For instance, a measurement mix-up between metric and imperial units by NASA caused the disintegration of one of their satellites. This cost the air and space agency $125 million in damages. Business process management (BPM) is the management and control of business operations to prevent costly […]