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One negative experience can cost a customer. We’ve all heard that saying, and nothing better proves the point than the 2016 Samsung Galaxy Note 7 product recall. This was an error that cost the company $5.3 million. 96 reports were filed to the U.S. Consumer Product Safety Commission, stating that the devices were plagued with […]
The next product you purchase online, take a moment to consider the steps it takes to fulfill your order, and deliver your product to your door. Each step is part of a large network of complex processes. And the management of these processes is termed Operations and Supply Chain Management (OSCM). OSCM looks at each […]
Current Good Manufacturing Practice (cGMP) are regulatory guidelines used for pharmaceutical, medical, cosmetics, food, food supplements, and beverage products. These guidelines ensure that what the consumer receives is high quality, delivers on the intended use, is marketed appropriately, and most importantly, is safe. The U.S. Food and Drug Administration (FDA) is authorized to carry out […]
Process Failure Mode Effects Analysis (PFMEA) is a methodology used to remove errors from a process. Errors are identified, prioritized, and then mitigated systematically. For instance, corrective action in the early stages of a product life cycle is ~29x less expensive than corrections made later on in the design process. This shows that early error […]
Kon’nichiwa! Welcome to FAT FINGER’s blog. In this article, we’ll be discussing poka yoke. Poka yoke what? Exactly, we’re not speaking English. Unless you know Japanese, this term will have you scratching your head. Poka yoke is Japanese meaning mistake-proofing. The poka yoke methodology is used to prevent costly errors from business operations, assure quality […]
The plethora of laws, regulations, standards and ethical practices impacting our businesses is a minefield. The average cost of business compliance worldwide is $5.47 million. With companies having to conduct several compliance audits a year, this figure comes as little surprise. This is why you need compliance software to help you. Compliance software is a […]
Are you still relying on manual data entry and paper-based systems for document management? If you are, take notice. You could be losing 18 minutes of your productivity time searching for the documents and information you need. Those 18 minutes might not seem that much, but they mount up to account for ~50% of your […]
“SOPs also provide a certain kind of insurance. With systematized operations in place, a company won’t unduly rely on any single person for institutional knowledge or company advancement; it’ll all be codified within the SOP” Dean Scaduto, The Lowdown on Standard Operating Procedures Standard operating procedures (SOPs) in business create consistency, guarantee quality, remove ambiguity […]
The International Labour Organization estimates there are 340 million occupational accidents and 160 million victims of work-related illnesses every year, globally. Major workplace accidents and incidents are critical safety issues inherent to business operations. Even one small incident could lead to more serious risk pathways developing. That is why the U.S. Occupational Safety and Health […]
What would happen if you upheld every New Year’s resolution you’ve ever made? Every year we make ourselves promise to exercise more, eat healthier, learn a new instrument, and so on. If we always improved in these ways, our productivity would skyrocket while we lead healthier and immensely happier lives. Apply that logic to your […]