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One negative experience can cost a customer. We’ve all heard that saying, and nothing better proves the point than the 2016 Samsung Galaxy Note 7 product recall. This was an error that cost the company $5.3 million. 96 reports were filed to the U.S. Consumer Product Safety Commission, stating that the devices were plagued with […]
Current Good Manufacturing Practice (cGMP) are regulatory guidelines used for pharmaceutical, medical, cosmetics, food, food supplements, and beverage products. These guidelines ensure that what the consumer receives is high quality, delivers on the intended use, is marketed appropriately, and most importantly, is safe. The U.S. Food and Drug Administration (FDA) is authorized to carry out […]
Process Failure Mode Effects Analysis (PFMEA) is a methodology used to remove errors from a process. Errors are identified, prioritized, and then mitigated systematically. For instance, corrective action in the early stages of a product life cycle is ~29x less expensive than corrections made later on in the design process. This shows that early error […]
Poorly managed processes have caused disastrous and costly errors. For instance, a measurement mix-up between metric and imperial units by NASA caused the disintegration of one of their satellites. This cost the air and space agency $125 million in damages. Business process management (BPM) is the management and control of business operations to prevent costly […]
Don’t lose money due to poorly managed business workflows. Read this post to learn about the humble workflow diagram today!
What would happen if you upheld every New Year’s resolution you’ve ever made? Every year we make ourselves promise to exercise more, eat healthier, learn a new instrument, and so on. If we always improved in these ways, our productivity would skyrocket while we lead healthier and immensely happier lives. Apply that logic to your […]
“Great things happen when the world agrees” ISO, The ISO Story I’m guessing you’ve heard of ISO. You probably know it’s got something to do with standards, and maybe you’ve even read a couple of articles around ISO certification and ISO audits. But, if I asked you: what does ISO stand for, where does it […]
14 people die every day from workplace injuries. The average number of days a worker needs to take off due to workplace health issues is eight. One of the biggest contributors to greenhouse gas emissions comes from industrial and commercial businesses like yours, and costs associated with producing poor quality products can often be between […]