The Pareto Chart is a powerful tool that maintains the quality of services and products. Decision making is steered in the right direction, meaning efforts are streamlined to maximize output quality. When implemented properly, Pareto analysis – via the Pareto chart – will identify major pitfalls in any business process in order to improve quality. […]
Category: IT
Gaps in skill set and a lack of automation are among the top challenges faced by IT professionals today. This is according to a 2020 report by Global Knowledge. Runbooks are created by IT professionals to give everyone on the team – new or experienced – the knowledge and steps needed to resolve a given […]