Gaps in skill set and a lack of automation are among the top challenges faced by IT professionals today. This is according to a 2020 report by Global Knowledge. Runbooks are created by IT professionals to give everyone on the team – new or experienced – the knowledge and steps needed to resolve a given […]
![Runbook](https://fatfinger.io/wp-content/uploads/2021/11/Your-Ultimate-Guide-on-How-To-Create-a-Runbook-in-14-Steps-02.png)