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After a stressful or life-changing event, many people find it difficult to regain a sense of normalcy. Sadly, for front-line workers, the odds of experiencing extreme stress or trauma are high. For those moments, it’s vital for leaders to manage employees’ stress. You can do this by ensuring employees have the right tools at their […]
A SOAP note is a method of standardized note-taking used by healthcare professionals to document important information about a patient. An abbreviation for Subjective, Objective, Assessment, and Plan, millions of SOAP notes are written every single day all over the world. Essentially, it’s the sheet of paper a physician might attach to a patient’s chart […]
One negative experience can cost a customer. We’ve all heard that saying, and nothing better proves the point than the 2016 Samsung Galaxy Note 7 product recall. This was an error that cost the company $5.3 million. 96 reports were filed to the U.S. Consumer Product Safety Commission, stating that the devices were plagued with […]
The next product you purchase online, take a moment to consider the steps it takes to fulfill your order, and deliver your product to your door. Each step is part of a large network of complex processes. And the management of these processes is termed Operations and Supply Chain Management (OSCM). OSCM looks at each […]
Current Good Manufacturing Practice (cGMP) are regulatory guidelines used for pharmaceutical, medical, cosmetics, food, food supplements, and beverage products. These guidelines ensure that what the consumer receives is high quality, delivers on the intended use, is marketed appropriately, and most importantly, is safe. The U.S. Food and Drug Administration (FDA) is authorized to carry out […]
Process Failure Mode Effects Analysis (PFMEA) is a methodology used to remove errors from a process. Errors are identified, prioritized, and then mitigated systematically. For instance, corrective action in the early stages of a product life cycle is ~29x less expensive than corrections made later on in the design process. This shows that early error […]
The Association of Certified Fraud Examiners (ACFE) reports that weak internal controls are responsible for almost half of fraudulent activity. With this in mind, how do you ensure your business isn’t an easy target for fraud? The Committee of Sponsoring Organizations (COSO) designed a framework in 1992 to help businesses design a strong and effective […]
Unlocking Operational Excellence with FAT FINGER Software Operational excellence is a critical factor in the success of any business. It involves streamlining processes, improving productivity, and ensuring safety. One tool that is revolutionizing the way businesses achieve operational excellence is FAT FINGER. This digital workflow procedure builder empowers front-line teams to do their work correctly […]
In 2019, 57% of senior-level executives report they are ill prepared to address business risk and compliance. This comes as no surprise, with only 36% of organizations adopting a formal enterprise risk management (ERM) program. It’s clear that we have a problem. Corporations are failing to address the risks inherent in their business, and lack […]
Kon’nichiwa! Welcome to FAT FINGER’s blog. In this article, we’ll be discussing poka yoke. Poka yoke what? Exactly, we’re not speaking English. Unless you know Japanese, this term will have you scratching your head. Poka yoke is Japanese meaning mistake-proofing. The poka yoke methodology is used to prevent costly errors from business operations, assure quality […]