Incident Reporting Safety solutions

Incident Reporting: Measuring and Improving Your Process


Incident reporting is a crucial aspect of safety management in industries like oil and gas, manufacturing, and mining. It plays a pivotal role in preventing accidents, improving safety procedures, and ensuring compliance with regulatory standards.

In this article, we will explore the importance of incident reporting in these industries and discuss how metrics can be used to measure and enhance the incident reporting process

Incident Reporting Guidelines

incident reporting

Effective incident reporting starts with clear guidelines. Organizations in high-risk industries should establish comprehensive incident reporting guidelines that include:

Definition of Reportable Incidents: Reportable incidents may include injuries, near-misses, property damage, environmental spills, or any event with safety implications.

Reporting Channels: Specify the methods and channels for reporting incidents. Such methods may involve using an incident reporting tool, an electronic incident reporting system such as FAT FINGER, or direct contact with designated personnel.

Incident Severity Levels: Differentiate between incident severity levels to prioritize responses. For example, you should prioritize incident reporting of a fire as it’s more critical and requires immediate action.

Incident Report Template: Provide a behavior incident report template or a standardized form that captures essential information such as date, time, location, individuals involved, witnesses, and a detailed description of the incident. You can import any pre-existing templates into FAT FINGER to make them part of your digitized safety workflows.

When Should You Complete an Incident Report?

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You should report incidents when:

They occur: Promptly initiate a report whenever an incident meeting the predefined criteria occurs.

Near-Misses Happen: Also report near-miss incidents where no harm occurred but could have. These incidents offer opportunities for preventive measures.

Environmental Impact Occurs: Environmental spills or releases should be reported in industries like oil and gas, even if no injuries are involved.

List of Reportable Incidents

The list of reportable incidents may vary by industry and organization, but some common examples include:

Injuries: Report any injury, regardless of severity.

Near misses: Incidents where no injury occurred but had the potential for harm.

Property Damage: Damage to equipment, infrastructure, or vehicles.

Environmental Incidents: Report occurrences such as spills, leaks, or emissions that could harm the environment.

Unsafe Acts or Conditions: Reporting unsafe behaviors or conditions helps prevent future incidents.

Why is Incident Reporting Important?

Why is Incident Reporting Important?

Incident reporting is vital in high-risk industries such as oil and gas, manufacturing, and mining for several reasons:

Safety Improvement: Incident reports help identify potential hazards and unsafe practices, allowing organizations to take corrective actions to prevent future accidents.

Compliance: Regulatory bodies often require organizations to report specific incidents. Please comply with these requirements to avoid legal consequences and damage to your company’s reputation.

Data for Analysis: Incident reports provide valuable data for analyzing trends, root causes, and patterns of incidents. This data helps organizations make informed decisions about safety measures.


Risk Mitigation: Identifying and addressing incidents promptly reduces the likelihood of more severe accidents occurring in the future.

Employee Engagement: Encouraging employees to report incidents fosters a safety culture and demonstrates that their well-being is a top priority.

You can use FAT FINGER to gather information and access your safety reports digitally. Use any of our ready made workflows or create your own workflows from scratch in minutes.

Incident Reporting Process Flow

A well-defined incident reporting process flow is essential for efficient incident management. This process typically includes the following steps:

Incident Identification: Recognize and classify the incident based on its severity.

Reporting: Use FAT FINGER to record the incident details, including photos, if applicable.

Initial Assessment: Assess the immediate risk, take necessary actions to secure the area, and provide first aid if needed.

Investigation: Investigate the root causes of the incident to prevent recurrence.

Corrective Actions: Implement corrective and preventive actions to address the identified issues.

Documentation: Maintain detailed records of the incident, investigation, and actions.

Review and Analysis: Analyze incident data to identify trends and areas for improvement.

Communication: Share the findings and lessons learned with relevant stakeholders.

Training: Provide training to employees to ensure they understand the process.

Measuring and Improving Incident Reporting

To enhance incident reporting, organizations should consider the following metrics:

Reporting Rate: Measure the percentage of reported incidents compared to the total number of incidents. A low reporting rate may indicate a need for more awareness or a reluctance to report.

Response Time: Analyze how quickly incidents are reported and responded to. Prompt reporting and response can prevent further harm.

Incident Severity: Categorize incidents based on severity to prioritize resources and actions.

Repeat Incidents: Identify incidents that occur repeatedly in the same or similar manner, as they may signal systemic issues.

Corrective Action Effectiveness: Assess the success of corrective actions in preventing recurring incidents.

Employee Feedback: Collect feedback from employees on the incident reporting process to identify areas for improvement.

Training Completion: Monitor the completion of incident reporting training among employees.

Empower Front Line Teams with FAT FINGER 

fat finger app builder. risk assessment vs risk management

Incident reporting is critical to safety management. But ensuring workplace safety can be overwhelming without the right tools.

Organizations that use manual safety management procedures are:

  • 60% more likely to make mistakes
  • Experience 62% more accidents.

FAT FINGER’s digital safety workflows solve this problem, allowing organizations to:

  • Prevent accidents
  • Ensure compliance with regulations
  • Foster a safety culture.

The drag-and-drop editor in FAT FINGER lets you easily customize existing safety processes or build your own from scratch.

Once you’ve built a workflow, anyone in your company can access it on their mobile phone and file incident reports, which you can view, comment on, or act on in real-time.

FAT FINGER will help you measure relevant metrics, capture valuable data, and improve safety protocols to protect employees, assets, and the environment.