connected worker solutions

Connected Worker Technologies for Enhancing Field Services in the Utility Sector


The utility sector is undergoing a significant transformation, driven by the adoption of digital technologies. One such technology that is making a significant impact is the connected worker technology. This technology, exemplified by platforms like FAT FINGER, is revolutionizing how Field services are delivered in the utility sector.

Understanding Connected Worker Technologies

Connected worker technologies refer to digital tools that facilitate real-time communication, collaboration, and data sharing among field workers and between field workers and their supervisors or managers. These technologies include mobile applications, wearable devices, augmented reality (AR), Internet of Things (IoT) devices, and artificial intelligence (AI).

The Role of FAT FINGER in Connected Worker Technologies

FAT FINGER is a leading provider of connected worker technologies. It offers a digital workflow procedure builder that empowers front-line teams to do their work correctly every time. With FAT FINGER, you can build checklists, workflows, and digital procedures that unlock operational excellence. The platform features a drag & drop workflow builder, mobile & desktop workflows, dashboards, integrations, augmented reality, IoT device connectivity, and AI coaching.

Benefits of Connected Worker Technologies in the Utility Sector

Connected worker technologies offer numerous benefits in the utility sector, particularly in enhancing Field services. Here are some of the key benefits:

  • Improved Efficiency: connected worker technologies streamline field operations by automating routine tasks and reducing paperwork. This leads to significant time and cost savings.
  • Enhanced Safety: With features like Take 5 Safety, near miss reporting, risk assessment, and incident reporting, FAT FINGER ensures that safety is a top priority in field operations.
  • Increased Productivity: By providing real-time access to information and facilitating instant communication, these technologies boost the productivity of field workers.
  • Better Decision Making: With connected worker technologies, managers can make informed decisions based on real-time data from the field.

Case Study: FAT FINGER in Action

A leading utility company implemented FAT FINGER to streamline its field operations. The company used FAT FINGER’s digital workflows and checklists for safety, maintenance, and operations. The results were impressive. The company reported a 30% increase in field worker productivity, a 20% reduction in operational costs, and a significant improvement in safety compliance.


Connected worker technologies, such as FAT FINGER, are transforming Field services in the utility sector. They are improving efficiency, enhancing safety, boosting productivity, and enabling better decision making. As the utility sector continues to evolve, the adoption of these technologies will become increasingly important.

If you’re in the utility sector and want to experience the benefits of connected worker technologies, consider FAT FINGER. Sign up today or request a demo to see how FAT FINGER can empower your front-line teams and unlock operational excellence.