Connected Worker

The Role of Artificial Intelligence (AI) in Supporting Decision Making for Connected Workers


As we navigate the digital age, the role of Artificial intelligence (AI) in supporting decision-making for connected workers is becoming increasingly significant. One such tool that is revolutionizing the way we work is FAT FINGER, a digital workflow procedure builder that empowers front-line teams to do their work correctly every time. This article explores how AI, through platforms like FAT FINGER, is transforming the workplace and enhancing decision-making processes.

Understanding the Power of AI in Decision Making

AI is a powerful tool that can analyze vast amounts of data, identify patterns, and make predictions. It can also provide insights and recommendations, thereby supporting decision-making processes. This is particularly beneficial for connected workers who need to make quick, informed decisions.

In addition to recognizing patterns, AI can make accurate predictions. By using historical data and sophisticated algorithms, AI can forecast future outcomes with remarkable precision. This predictive analysis can be applied in numerous fields, such as predicting stock market trends, climate changes, disease outbreaks, and customer behavior. This allows organizations to prepare for the future, manage risks, and seize new opportunities.

AI also has the capability to provide valuable insights and recommendations. It can analyze data, understand the context, and suggest actions based on the analysis. These recommendations can range from suggesting the next best action in a customer journey to providing treatment suggestions in healthcare. For example, in the retail sector, AI can analyze a customer’s buying behavior and recommend products that the customer is likely to purchase. This can significantly enhance customer engagement and sales.

The insights provided by AI are especially helpful in supporting decision-making processes. Traditional decision-making processes often rely on human intuition and experience, which can be biased or limited. However, decisions backed by AI are data-driven and hence, more objective and reliable. This is particularly beneficial for connected workers who need to make quick, informed decisions.


FAT FINGER leverages AI to provide a range of solutions across safety, maintenance, and operations. These include:

1. Predictive Maintenance: FAT FINGER uses AI algorithms to predict when equipment or machinery might fail or need maintenance. This allows companies to schedule repairs in advance, reducing downtime and increasing efficiency.

2. Process Optimization: AI is leveraged to analyze operational data and identify areas where processes can be streamlined or improved. This could range from optimizing the use of resources to improving the workflow in a manufacturing plant.

3. Safety Analysis: FAT FINGER uses AI to analyze safety data, helping businesses identify potential safety risks before they become serious issues. This can lead to improved safety protocols and reduce the likelihood of accidents or injuries.

4. Asset Management: FAT FINGER can keep track of all assets, their current status, and their maintenance history. This makes it easier to manage resources and can result in cost savings.

5. Quality Control: AI can be used to monitor quality in real-time, identifying any deviations from expected results immediately. This can improve the quality of products or services and reduce the number of defects or mistakes.

6. Real-time Monitoring: FAT FINGER can monitor operations in real-time, providing immediate feedback and allowing for quick adjustments. This can improve efficiency and productivity.

7. Data Analysis: AI can analyze large amounts of data quickly and accurately, providing valuable insights that can drive business decisions. This can include anything from analyzing customer behavior to predicting market trends.

8. Automation: FAT FINGER’s AI solutions can automate routine tasks, freeing up employees to focus on more complex, value-adding activities. This can increase productivity and reduce costs.

9. Training: FAT FINGER’s AI Coaching can personalized training, helping employees improve their skills and performance. This can lead to a more skilled and efficient workforce.

10. Compliance: FAT FINGER can use AI to ensure that all operations are in compliance with relevant laws and regulations. This can reduce the risk of legal issues and penalties.

Each of these elements plays a different but equally important role. They all contribute to the effectiveness and smooth operation of the system as a whole.

With its drag & drop workflow builder, mobile & desktop workflows, dashboards, integrations, augmented reality, IoT device connectivity, and AI coaching, FAT FINGER is a comprehensive tool for connected workers.

AI and Decision Making: A Case Study

Consider the example of a manufacturing company that implemented FAT FINGER’s AI-powered solutions. The company was able to streamline its operations, improve safety protocols, and enhance maintenance procedures. The AI coaching feature provided real-time insights and recommendations, enabling workers to make informed decisions quickly and efficiently. This resulted in improved productivity, reduced downtime, and increased profitability.

Statistics Highlighting the Impact of AI

According to a report by McKinsey, AI could potentially deliver additional economic output of around $13 trillion by 2030, boosting global GDP by about 1.2 percent a year. Furthermore, a study by Accenture found that AI could increase labor productivity by up to 40% by 2035. These statistics underscore the transformative potential of AI in the workplace.

The Future of AI in Decision Making

As AI continues to evolve, its role in decision-making processes is set to become even more critical. With advanced analytics, predictive capabilities, and real-time insights, AI can empower connected workers to make better, faster decisions. Tools like FAT FINGER will be at the forefront of this revolution, providing comprehensive, AI-powered solutions for a range of industries.


In conclusion, AI plays a pivotal role in supporting decision-making for connected workers. By providing real-time insights, predictive analytics, and recommendations, AI can enhance productivity, improve safety protocols, and streamline operations. Platforms like FAT FINGER are leading the way in leveraging AI to empower connected workers and unlock operational excellence.

Ready to experience the power of AI in decision making? Sign up for FAT FINGER or request a demo today!